Can 3D printed parts be painted, dyed, or colored?
Can 3D Printed Parts Be Painted, Dyed, or Colored? Yes β Multiple Options Available Painting Works on all technologies. ...
Can I 3D print a prototype for my product idea?
Can I 3D Print a Prototype for My product or Product Idea? Absolutely β Thatβs What We Do Best 3D printing is the fastes...
Can I add notes or instructions to my order?
Can I add notes or instructions to my order? π Adding Order Notes Yes β every order allows space for notes. Instruction...
Can I call Makelab?
Can I call Makelab? π General Phone Support Feel free to call us with general questions about: β’ Placing orders β’ Payme...
Can I change from shipping to local pickup?
Can I change from shipping to local pickup? πβ‘οΈπ’ When Changes Are Possible You can switch your order from shipping to ...
Can I change or cancel my order after I have placed it?
Can I change or cancel my order after I have placed it? βοΈ Order Modification Options We understand that order details m...
Can I order samples before committing to larger quantities?
Can I order samples before committing to larger quantities? π¬ Sample Orders Encouraged Absolutely β Makelab encourages ...
Can I pay on an invoicing basis?
Can I pay on an invoicing basis? π Invoice Payment Option We offer invoicing on a perorder basis for companies with int...
Can I pay via wire or ACH transfer?
Can I pay via wire or ACH transfer? π¦ Payment Options Available We do accept ACH payments and wire transfers as a payme...
Can I pick up my order in the morning of the deadline?
Can I pick up my order in the morning of the deadline? π
Pickup Timing β° Local pickups are ready around 12pm on the Dis...
Can I pickup my order?
Can I pickup my order? π’ How to Select Pickup When placing an order through our Instant Quote(http://makelab.com/quote)...
Can I place an order outside of business hours?
Can I place an order outside of business hours? π 24/7 Order Placement You can place an order 24/7 using our Instant Qu...
Can I see examples of past work?
π Why We Don't Display a Public Portfolio We respect client confidentiality and do not publicly share photos or details...
Can I visit your office?
π’ Office Visits & Tours While we don't accept walkins (we're busy making prototypes), we'd love to show you around and ...
Can Makelab help with design edits?
βοΈ Design Edit Services Yes β Makelab can provide basic file edits to prepare parts for printing. π§ Basic File Edits Ty...
Can we schedule a consultation to discuss details?
π Project Consultations We'd be happy to schedule a consultation to discuss your project in detail. Consultations help ...
Can you 3D model something to match my reference photos?
πΈ 3D Modeling from Reference Photos We've successfully 3D modeled and printed various objects using reference images. οΏ½...
Can you 3D print architectural models?
Can You 3D Print Architectural Models? Yes β We Print Models for Architecture Firms Regularly Types We Print Massing Mod...
Can you 3D print food-safe parts?
Can You 3D Print FoodSafe Parts? The Short Answer Makelab does not offer foodsafe 3D printing. While some 3D printing ma...
Can you 3D print from a photo or drawing without a CAD file?
Can You 3D Print From a Photo or Drawing Without a CAD File? Yes β We Offer Design Services If you donβt have a 3D CAD f...
Can you 3D print waterproof or watertight parts?
Can You 3D Print Waterproof or Watertight Parts? Yes β With the Right Technology Achieving watertight 3D prints is possi...
Can you accommodate tight tolerances for assemblies?
π§ Tight Tolerances for Assemblies Yes β but tolerance limits vary by process. While our systems are accurate, extremely...
Can you blind ship my order? It is going to someone else.
π¦ Blind Shipping Services If you need us to ship parts directly to your clients without any Makelab branding, invoices,...
Can you color match a Pantone?
π¨ Pantone Color Matching For custom colors, we can order PLA in a color that visually matches your color request, thoug...
Can you convert 2D drawings to 3D models?
π 2D to 3D Modeling Services Yes β Makelab offers 2Dto3D modeling services to help bring your concepts to life. π What...
Can you create a 3D Model based off an object I send or bring to you?
π¦ Physical Object Replication If you have a physical item you'd like replicated and 3D printed, please complete our Int...
Can you edit my existing 3D CAD file?
π§ Can you edit my existing 3D CAD file? Yes, we can edit your existing 3D CAD file, but this falls under our 3D design ...
Can you fix warping or print failures?
π¨ Can you fix warping or print failures? If warping or print failure happens during production, we handle it β you won'...
Can you help if I don't know what material to choose?
Can You Help If I Donβt Know What Material to Choose? Absolutely β We Recommend Materials Every Day Most customers arenβ...
Can you help me choose the right finish for my part?
π Can you help me choose the right finish for my part? Yesβwe provide full technical datasheets for every material we p...
Can you help me optimize my design for lower cost?
π° Can you help me optimize my design for lower cost? Yes β Makelab provides DFAM (Design for Additive Manufacturing) fe...
Can you hold an order for later pickup?
π¦ Can you hold an order for later pickup? Yes β Makelab can hold completed orders for a limited period before pickup. W...
Can you hold inventory or store parts for future shipments?
π Can you hold inventory or store parts for future shipments? Makelab does not offer longterm inventory storage, but sh...
Can you just send me an Uber Courier?
π Can you just send me an Uber Courier? No, we use Flot as our courier service. They deliver before 5:30pm and pick up ...
Can you match a specific Pantone color?
Can You Match a Specific Pantone Color? Yes β Through Custom Painting Provide the Pantone code, a physical sample, or a ...
Can you print architectural models?
π’ Can you print architectural models? Yes β Makelab frequently produces scale models for architecture. Recommended Mate...
Can you print carbon fiber reinforced parts?
π¦Ύ Can you print carbon fiber reinforced parts? Yes β Makelab offers carbon fiber reinforced materials for FDM printing....
Can you print flexible materials?
π€Έ Can you print flexible materials? Yes β Makelab offers flexible materials suitable for certain applications. While ri...
Can you print food-safe parts?
Can you print foodsafe parts? π½οΈ Makelab can print with materials that are inherently foodsafe (such as certain PETG an...
Can you print full-color 3D models?
Can you print fullcolor 3D models? π¨ Makelab does not currently offer fullcolor printing as a standard service. Our pro...
Can you print large parts in sections and assemble them?
Can you print large parts in sections and assemble them? π§ Yes β Makelab can split oversized parts and reassemble them ...
Can you print metal parts?
Can you print metal parts? βοΈ Makelab offers metal printing for very select parts. It's not a public offering at the mom...
Can you print threaded holes or inserts?
Can you print threaded holes or inserts? π© Yes β threaded features can be integrated, but design and process must be co...
Can you print transparent parts?
Can you print transparent parts? π Yes β Makelab can produce translucent parts using SLA resin. While full optical clar...
Can you produce assemblies with moving parts?
Can you produce assemblies with moving parts? βοΈ Yes β Makelab can produce assemblies, but moving parts usually require ...
Can you provide CAD design from sketches?
Can you provide CAD design from sketches? βοΈ Yes β Makelab can create 3D CAD models from sketches or drawings. This serv...
Can you provide datasheets for materials you stock?
Can you provide datasheets for materials you stock? π Yes, they are on each material page....
Can you provide ITAR or defense-related compliance?
Can you provide ITAR or defenserelated compliance? π‘οΈ Makelab is not ITARregistered at this time. We cannot guarantee c...
Can you provide MSDS or safety data sheets for materials?
π Material Safety Data Sheets Available Yes β Makelab can provide safety data sheets (SDS/MSDS) for the materials we us...
Can you review my file to make sure it is okay to 3D print?
π File Review & Manufacturability Check Absolutely. Every file submitted to Makelab goes through a manufacturability ch...
Can you ship directly to my client?
π¦ Direct Client Shipping Available Yes β Makelab can blindship directly to your client. We remove branding and include ...
Can you ship without branded packaging?
π¦ Blind Shipping Without Branding Yes, we can accommodate blind shipping with no Makelab branding, invoices, or paperwo...
Can you sign an NDA?
π NDA Support Available Yes β Makelab can review and sign an NDA to support confidential projects. We regularly handle ...
Designing for MJF powder removal
Designing for MJF Powder Removal MJF parts are built in a bed of powder. After printing, trapped powder must be removed ...
Do I need a 3D CAD file before I talk to you?
π‘ No CAD File? No Problem You don't need a 3D CAD file to start the conversation. If you have a sketch, photo, rough dr...
Do you accept Net30 terms?
π³ Net 30 Payment Terms Available We do offer Net 30 payment terms, but only for approved business accounts. Here's how ...
Do you handle NDA or confidential project requests?
π Confidential Projects Welcome Yesβconfidentiality is built into how we operate. We routinely handle proprietary proto...
Do you help with prototyping vs. production runs?
π§ Prototyping & Production Support Yes β Makelab supports both prototyping and production runs, with different approach...
Do you offer 3D scanning services?
πΈ 3D Scanning Services Available Yes β Makelab offers 3D scanning to convert physical objects into digital CAD files. T...
Do you offer API access for automated ordering?
π API Access Availability Currently, Makelab does not offer public API access for automated ordering. However, if you'r...
Do you offer assembly of multi-part projects?
π§ MultiPart Assembly Services Yes β Makelab can assemble printed parts as part of an order. This is common for prototyp...
Do you offer batch QC for multi-unit orders?
β
Batch Quality Control Yes β Makelab can perform QC checks on batch orders to ensure consistency across units. This pro...
Do you offer biodegradable or eco-friendly materials?
π± Biodegradable Material Options Yes β Makelab offers PLA (Polylactic Acid), a biodegradable thermoplastic derived from...
Do you offer blanket orders or inventory management?
π Blanket Orders & Inventory Management Yes β Makelab offers blanket purchase orders and inventory management for custo...
Do you offer CNC machining services?
βοΈ CNC Machining Services Currently, Makelab specializes in additive manufacturing (3D printing) using FDM, SLA, and Ind...
Do you offer custom packaging?
π¦ Custom Packaging Services Yes β custom packaging is available for clients who need special handling. This includes br...
Do you offer Design for Manufacturability (DFM) reviews?
π Design for Manufacturability (DFM) Reviews Yes β every order at Makelab includes a complimentary Design for Manufactu...
Do you offer dimensional inspection or measurement reports?
π Dimensional Inspection & Measurement Reports Yes β Makelab can provide dimensional checks and reports for projects th...
Do you offer discounts?
π° Available Discounts We offer discounts to support your design and prototyping needs: β’ Startup discounts for earlysta...
Do you offer expedited shipping?
π Expedited Shipping Options Yes β expedited shipping options are available at checkout or by request. This ensures par...
Do you offer file repair services?
π§ File Repair Services Available Yes β Makelab can repair files that are not printready. Our team uses specialized repa...
Do you offer finishing services like dyeing or smoothing?
β¨ Finishing Services for Enhanced Parts Yes β Makelab offers finishing services to enhance the look and feel of parts. B...
Do you offer free consultations?
π¬ Free Consultation Services Yes β Makelab offers brief consultations to guide clients on materials, processes, and fea...
Do you offer high-heat resistant materials?
π₯ HighHeat Resistant Materials Yes β Makelab offers materials with higher temperature resistance for demanding applicat...
Do you offer industrial SLA options?
π― Industrial SLA Systems Yes β Makelab uses industrial SLA systems for highdetail parts. These deliver smooth surfaces ...
Do you offer painting or custom finishing?
π¨ Custom Finishing Services Yes β Makelab offers custom finishing services beyond standard sanding and polishing. β¨ Ava...
Do you offer part labeling or numbering?
π·οΈ Part Labeling and Numbering Yes β part labels or numbers can be built into the CAD file before printing. This ensure...
Do you offer post-processing services like painting or coating?
π¨ PostProcessing Services Yes β Makelab provides finishing options beyond standard 3D printing outputs. In addition to ...
Do you offer production pricing?
π Production Pricing Available Yes β Makelab offers volumebased pricing that dynamically adjusts in our Instant Quote t...
Do you offer refunds on design services?
πΌ Refund Policy for Design Services Design services are nonrefundable, as they cover time, labor, and expertise that ar...
Do you offer resin printing in different colors?
π¨ Resin Printing Color Options Yes β SLA resin is available in a variety of standard colors, with options to coat or pa...
Do you offer rush or same-day service?
β‘ Rush and SameDay Service Options Yes β Makelab offers expedited production for urgent projects, though availability de...
Do you offer rush production?
πββοΈ Rush Production Services Yes β Makelab offers rush production for eligible projects when capacity allows. Rush is ...
Do you offer sanding or polishing?
β¨ Sanding and Polishing Services Yes β Makelab provides sanding and polishing as finishing options. These services impro...
Do you offer student or educational discounts?
π Student and Educational Discounts Yes β Makelab supports students and educators with discounted pricing for qualifyin...
Do you offer volume pricing or quantity discounts?
π° Volume Pricing & Quantity Breaks Makelab offers automatic price breaks when you order higher quantities of the same p...
Do you offer waterproof or chemical-resistant parts?
π‘οΈ Waterproof and ChemicalResistant Parts Yes β certain materials at Makelab provide water and chemical resistance. Nyl...
Do you print medical-grade materials?
π₯ MedicalGrade Materials Makelab does not currently offer medicalgrade or biocompatible materials that meet FDA or ISO ...
Do you recycle materials?
β»οΈ Material Recycling Programs Makelab recycles and reuses materials where possible, but not all materials can be fully ...
Do you ship internationally?
π International Shipping Services Yes β Makelab ships parts internationally from our NYC facility. Shipping times and c...
Does agreeing to "At Risk" guarantee that my model will definitely be printed?
π¨ Does agreeing to "At Risk" guarantee that my model will definitely be printed? No, selecting "Acknowledged Risk" does...
File repair and mesh fixing guide for 3D printing
File Repair and Mesh Fixing Guide for 3D Printing A 3D printer needs a watertight, clean mesh to produce a good part. Br...
How accurate is 3D printing? What tolerances can I expect?
How Accurate Is 3D Printing? What Tolerances Can I Expect? Standard Tolerances by Technology FDM: Β± 1 layer thickness fo...
How are prices calculated?
π° How are prices calculated? Makelab's pricing is dynamically generated and primarily driven by the specifics of your p...
How can I apply a promotional code?
π·οΈ How can I apply a promotional code? 1. Proceed to checkout once your cart is ready 2. Look for the field labeled "Pr...
How can I confirm that my 3D CAD file is the correct size?
π How can I confirm that my 3D CAD file is the correct size? To confirm your 3D CAD file is the correct size, always ch...
How can I get a price?
π΅ How can I get a price? β‘ Option 1: Instant Quote Use our Instant Quote(https://html.onlineviewer.net/) tool for immed...
How can I get a quote?
π How can I get a quote? β‘ Option 1: Instant Quote Portal Use our Instant Quote(https://html.onlineviewer.net/) portal ...
How can I get in contact with someone to help me with my project?
π€ How can I get in contact with someone to help me with my project? The fastest and most effective way to engage with o...
How do I check out from an invoice?
π§Ύ How do I check out from an invoice? To complete your order from an invoice:...
How do I create a CAD file if I don't have one?
π₯οΈ How do I create a CAD file if I don't have one? If you don't have a 3D CAD file yet, you have several options to cre...
How do I create a customer account?
π€ How do I create a customer account? To use our Instant Quote system or place any order with Makelab, you'll need to c...
How do I design for threaded inserts or assembly?
π§ How do I design for threaded inserts or assembly? Designing parts with threaded inserts or assembly features requires...
How do I get a volume discount?
π° How do I get a volume discount? Makelab offers automatic volume discounts for larger quantity orders. π When Volume ...
How do I get started with my first order?
π How do I get started with my first order? Welcome to Makelab Here's your stepbystep guide to placing your first 3D pr...
How do I go from idea to physical prototype?
How Do I Go From Idea to Physical Prototype? Phase 1: Define Your Concept Clarify: What does the part need to do? What s...
How do I know if my file is printable?
β
How do I know if my file is printable? Files must meet baseline requirements for 3D printing: watertight geometry, pro...
How do I know my order is ready for pickup?
π¦ How do I know my order is ready for pickup? Once your order is complete and ready for pickup, we'll send you a Dispat...
How do I know what's going on with my order? Where can I see status updates?
π How do I know what's going on with my order? Where can I see status updates? You can view realtime order updates by l...
How do I place an order?
π How do I place an order? Option 1: Work with Our Service Team 1. Submit your project details using our Intake Form(ht...
How do I reorder a part I already printed?
π How do I reorder a part I already printed? Reordering is straightforward if your file is already in our system. Makel...
How do I report an issue with the website?
π How do I report an issue with the website? We appreciate your help in identifying any website issues. If you notice a...
How do I submit a 3D CAD file?
π How do I submit a 3D CAD file? To submit your 3D CAD file, go to our Instant Quote(makelab.com/quote) page. Sign in o...
How do I track my shipment?
How do I track my shipment? Once your order is dispatched, you'll receive tracking information via email automatically. ...
How do you ensure the quality of your output parts?
How do you ensure the quality of your output parts? β
Initial QA Check 1. Initial QA Check: β
PostProcessing QA Check 1....
How does courier work?
How does courier work? Once your order is ready for dispatch, we coordinate courier through our trusted local courier pa...
How durable are 3D printed parts outdoors or in sunlight?
How Durable Are 3D Printed Parts Outdoors or in Sunlight? Best Materials for Outdoor Use ASA (FDM) β Specifically design...
How long does 3D printing take?
How Long Does 3D Printing Take? Lead Times Makelab offers five production lead times: Next Day: 1 business day Rush: 2 b...
How long does it take to 3D model something?
How long does it take to 3D model something? π Simple Objects For straightforward models with minimal variables, modeli...
How long does it take to print my order?
How long does it take to print my order? Your order will be printed within 1 to 7 business days, depending on the lead t...
How much do your 3D design & scanning services cost?
How much do your 3D design & scanning services cost? Due to the complexity and variability of 3D design and scanning wor...
How much does it cost to 3D print a custom part?
How Much Does It Cost to 3D Print a Custom Part? Pricing Depends on Several Factors 3D printing costs vary based on size...
How smooth are Makelabβs finishes?
How smooth are Makelab's finishes? Surface quality depends on the process selected, and Makelab offers finishing options...
How thin can I make the walls of my design?
How thin can I make the walls of my design? π Wall Thickness Guidelines Generally speaking, we advise a wall thickness ...
How to choose a 3D printing service β what to look for
How to Choose a 3D Printing Service β What to Look For Technology Range Look for a service that offers multiple technolo...
How to design holes, threads, and inserts for 3D printing
How to Design Holes, Threads, and Inserts for 3D Printing Holes Minimum hole diameter: FDM: 2.0mm (smaller holes tend to...
How to design multi-part assemblies for 3D printing
How to Design MultiPart Assemblies for 3D Printing Why Split Into Multiple Parts? Part exceeds maximum build size Differ...
I chose local pickup, can I have it switched to shipping or courier?
I chose local pickup, can I have it switched to shipping or courier? If you'd like to switch from local pickup to a ship...
I don't have a 3D model, what can I do?
I don't have a 3D model, what can I do? No 3D model? That's totally fine. π οΈ Our Services Makelab offers design enginee...
I emailed a few days ago, but have not gotten a response
π§ Email Response Time We respond to all emails within 1 business day, often within hours. If you haven't received a rep...
I forgot to pick up my part, is it still there?
π¦ Forgot to Pick Up Your Part? If you forgot to pick up your part, we may have moved it to storage in our office. We'll...
I have a special order request, what do I do? How do I talk to you?
π§ Special Order Requests For anything outside the standard quoting flow β production orders, custom materials, engineer...
I have an idea, can you 3D print it?
π‘ Got an Idea? We Can Help π± EarlyStage Ideas If you have a concept or sketch but it's not fully developed, we can rec...
I have store credit, how do I use it?
π³ Using Your Store Credit Store credit isn't automatically applied at checkout. To use it, just leave a note at checkou...
I need some advice before submitting an order, what do I do?
π€ Need Advice Before Ordering? If you're unsure about anything before placing an order β whether it's choosing the righ...
I never received my order confirmation.
π Missing Order Confirmation? If your order was placed after 3:30 pm or on a nonbusiness day, our team will review it a...
I placed two orders, can you group them into one shipment?
π¦ Combining Multiple Orders If you've placed multiple orders and would like them shipped together, we're happy to combi...
I received the wrong part or color - what now?
β Received the Wrong Part or Color? If you received the wrong part, incorrect material, or wrong color, we'll make it ri...
I want my parts to be 3D printed in a specific orientation. Can you do that?
π Custom Print Orientation If you have a preferred print orientation, simply let us know in the notes or messages secti...
I've never used a 3D printing service β where do I start?
Iβve Never Used a 3D Printing Service β Where Do I Start? Welcome Hereβs Your StepbyStep Guide Step 1: Prepare Your File...
If I split my part to 3D print in pieces, can you assemble it for me?
π§ Assembly Services for Split Parts If your project requires splitting the part into multiple pieces for printing, our ...
If my part turns out perfectly, can I expect this if I order this exact part again?
π Repeat Order Quality Expectations If your part printed perfectly and you place a repeat order using the same file, ma...
Infill patterns and density guide for 3D printing
Infill Patterns and Density Guide for 3D Printing Infill is the internal structure inside a 3D printed part. It affects ...
Is 3D printing good for small batch or low-volume production?
Is 3D Printing Good for Small Batch or LowVolume Production? Yes β Itβs Ideal for Low Volumes 3D printing eliminates too...
Is 3D printing strong enough for functional parts?
Is 3D Printing Strong Enough for Functional Parts? Yes β With the Right Material and Technology 3D printed parts can be ...
Is it cheaper to 3D print or injection mold?
Is It Cheaper to 3D Print or Injection Mold? The Short Answer 3D printing is cheaper for low volumes. Injection molding ...
Is my order ready?
π¦ Checking Your Order Status You have a few ways to check if your order is ready: β’ Log in to your account: Go to your ...
Is my project a good match for your 3D modeling services?
π― 3D Modeling Service Compatibility We typically work from: β’ Reference Images: Ideal for creating nonfunctional, nonen...
Is the cost to 3D print included in your 3D modeling quote?
π° 3D Print Costs in Modeling Quotes To accurately quote a 3D print, we need details on the model's volume and surface a...
My 3D CAD file doesn't fit on your build plate, what can I do?
π File Too Large for Build Plate We can help split your file into sections. We can add male/female attachment points al...
My part doesn't fit together - what went wrong?
β οΈ Parts Don't Fit Together Troubleshooting Guide If your 3D printed parts don't fit together as expected, several facto...
My total order price is coming out to 1 dollar or less, is there something I'm doing wrong?
π² Order Price $1 or Less Units Issue If your total is coming out to $1 or less, it's usually due to incorrect units β m...
My upload failed - what should I do?
π« Upload Failed Troubleshooting Steps If your file upload fails, try these troubleshooting steps: π§ Common Causes & So...
Observed Holidays
π Observed Holidays Makelab observes the following holidays, during which we do not operate. On these days, no orders w...
Overhang and support structure guidelines for 3D printing
Overhang and Support Structure Guidelines for 3D Printing Overhangs are surfaces that extend outward without material di...
Print orientation best practices for 3D printing
Print Orientation Best Practices for 3D Printing How a part is oriented on the build platform affects strength, surface ...
Privacy Policy
π Privacy Policy Makelab, Inc. β Privacy PolicyEffective Date: March 15, 2026 Last Updated: March 15, 2026 This Privacy...
SLA vs FDM vs MJF β which 3D printing method should I choose?
SLA vs FDM vs MJF β Which 3D Printing Method Should I Choose? FDM (Fused Deposition Modeling) Best for: Prototypes, func...
Snap fit and living hinge design for 3D printing
Snap Fit and Living Hinge Design for 3D Printing Snap Fits Snap fits are one of the most practical features in 3D printe...
Surface finish expectations by 3D printing technology
Surface Finish Expectations by 3D Printing Technology Every 3D printing technology produces a different surface texture....
Terms & Conditions
π Terms & Conditions These Terms and Conditions ("Agreement") govern all services provided by Makelab, Inc ("Makelab," ...
The prices listed look different than the last time I ordered, what's going on?
π° The prices listed look different than the last time I ordered, what's going on? Pricing on Makelab is dynamic and bas...
UPS Ground Shipping Transit Times by State
π¦ UPS Ground Shipping Transit Times All orders ship from our Brooklyn, NY facility. Transit times below are in business...
Wall thickness guidelines by material and technology
Wall Thickness Guidelines by Material and Technology Wall thickness is one of the most critical design factors in 3D pri...
What are design guidelines for 3D printing?
π What are design guidelines for 3D printing? Follow these design best practices to ensure your parts are printable and...
What are the differences between quality levels?
βοΈ What are the differences between quality levels? π¨οΈ FDM Printing At any quality level, FDM prints will show visible ...
What are the different order statuses?
π What are the different order statuses? Our order statuses are designed to keep you in the loop as your project moves ...
What are the expected shipping times?
π What are the expected shipping times? Makelab offers five leadtime options depending on your project's urgency and ch...
What are the maximum build sizes?
π What are the maximum build sizes? Makelab's maximum build sizes depend on the technology you choose. π¨οΈ Build Size S...
What are your high-temperature materials?
π₯ What are your hightemperature materials? For parts that will be exposed to elevated temperatures, Makelab offers seve...
What are your hours?
β° What are your hours? π’ Regular Hours MondayFriday, 10:00 am 5:00 pm βοΈ Summer Fridays From Memorial Day through Labor...
What are your quality standards and certifications?
π§ Quality Standards Makelab is committed to delivering highquality 3D printed parts through rigorous processes and cont...
What brand filament do you use for FDM 3D printing?
𧡠Our Filament Brand For FDM 3D printing, we use our own Makelabbranded filament, developed specifically for consistent...
What causes layer lines and how can I minimize them?
π What Are Layer Lines? Layer lines are the visible horizontal lines on 3D printed parts where each layer stacks on the...
What clearance should I give two fitting parts?
π Clearance Guidelines Clearance between two fitting parts is influenced by several factors, including material choice,...
What do you need in order to get started on my 3D model?
π Getting Started Requirements To begin your 3D modeling project, please provide as much reference material as possible...
What does 'Dispatch Date' mean?
π¦ Understanding Dispatch Date Your dispatch date is when your order leaves our facility and gets handed off to the ship...
What file formats do you accept?
π Accepted File Formats We accept the following file types for 3D printing: β’ STL (.stl): Best for readytoprint models....
What happens after I place an order with Acknowledged Risk?
β οΈ Acknowledged Risk Process Once you place an order under the Acknowledged Risk option, we proceed to print the file ex...
What happens after I place my order?
β
Order Processing Steps Once your order is reviewed for manufacturability and approved for production, you'll receive a...
What happens if I need to update my delivery address?
π Address Updates Makelab can update your delivery address if it's not the day of dispatch. Once an order is dispatched...
What happens if I upload a corrupted or incomplete file?
π« When Files Are Corrupted or Incomplete If a file is corrupted or incomplete, Makelab cannot move it into production. ...
What happens if I upload multiple files in one order?
π Processing Multiple Files in One Order Makelab can process multiple files in a single order. Each file is reviewed in...
What happens if my design requires support removal?
π οΈ Support Structure Removal Process Support structures are removed as part of standard postprocessing. FDM and SLA req...
What happens if my file is rejected? [fix]
β When Files Cannot Be Printed If a file cannot be printed as submitted, Makelab will notify you with the reason for rej...
What happens if my file is too large to upload?
π Handling Large File Uploads Large files can cause delays if not submitted properly, but our team can provide secure t...
What happens if my order is delayed?
β° When Orders Are Delayed If an order is delayed, Makelab will notify you as soon as possible with the updated timeline....
What happens if my part breaks during shipping?
π¦ Shipping Damage Resolution If a part is damaged in shipping, Makelab will work with you to resolve it quickly. We pac...
What happens if my part fails during printing?
π¨οΈ Print Failure Resolution If a part fails during printing, Makelab will reprint it at no additional cost. Part failur...
What happens if my part fails quality inspection?
π Quality Inspection Standards If your part fails our internal quality inspection, we will not ship it. Instead: π― Our...
What happens if my parts donβt meet expectations?
π When Parts Don't Meet Expectations If a part doesn't meet quality expectations, Makelab will review and resolve the i...
What happens if there is a problem with my order?
What happens if there is a problem with my order? π οΈ StepbyStep Process If you encounter any issues with your order, fo...
What if I don't like what you 3D model?
What if I don't like what you 3D model? π Complimentary Revision β¨ If the initial model doesn't meet your needs, we pro...
What if I need my parts delivered earlier?
What if I need my parts delivered earlier? π Expedited Pickup Option β‘ If your parts are needed sooner than our courier...
What if my parts are completely rejected?
What if my parts are completely rejected? β When Parts Get Rejected π If your parts are completely rejected during our ...
What industries do you serve?
What industries do you serve? π Makelab serves a wide range of industries and applications with 3D printing solutions. ...
What infill options do you provide for FDM prints?
What infill options do you provide for FDM prints? π§ How to Request Infill Options π You can request this in our intak...
What information do I need to provide for a quote?
What information do I need to provide for a quote? π To receive an accurate quote, provide as much of the following inf...
What information do you need from me to get started?
What Information Do You Need From Me to Get Started? For a Quick Quote All you need is your 3D file (STL, OBJ, 3MF, or S...
What is "At Risk"?
What is "At Risk"? β οΈ Important Notes About "At Risk" Orders π¨ NonRefundable: These orders are final once approved and ...
What is a 3D CAD file?
What is a 3D CAD file? π» Definition π A 3D CAD (ComputerAided Design) file is a mathematical, digital model that accur...
What is Tech's Choice?
What is Tech's Choice? π¨ How It Works βοΈ By selecting the Tech's Choice color option, you let us choose the material co...
What is the "Instant Quote"?
π‘ What is the "Instant Quote"? The Instant Quote(makelab.com/quote) is our selfservice quoting and checkout system. It ...
What is the difference between a prototype and a production part?
What Is the Difference Between a Prototype and a Production Part? The Key Differences Prototype: Tests and validates des...
What is the largest order you can handle?
π What is the largest order you can handle? Makelab can fulfill orders ranging from single prototypes to production run...
What is the largest part you can 3D print?
What Is the Largest Part You Can 3D Print? Maximum Build Sizes by Technology FDM: 360 x 360 x 360mm SLA (Form 3L): 335 x...
What is the minimum wall thickness for 3D prints?
π What is the minimum wall thickness for 3D prints? Minimum wall thickness depends on the process and material used. Th...
What is the most cost-effective material?
π° What is the most costeffective material? PLA (Polylactic Acid) is a highly economical option for prototyping and test...
What is the process like for your 3D Design & Scanning services?
π¨ What is the process like for your 3D Design & Scanning services? Our 3D Design & Scanning process is structured to en...
What is the standard process to print something?
π¨οΈ What is the standard process to print something? Our 6Step Process 1. Requesting a Quote 2. Placing an Order 3. Desi...
What is your IP and confidentiality policy?
π What is your IP and confidentiality policy? We take your intellectual property and confidentiality seriously. Your de...
What is your refund policy?
πΈ What is your refund policy? β° 10Day Window Refund window details β
Qualifications for Refund Qualification criteria β...
What is your reprint/remake policy?
π What is your reprint/remake policy? Makelab stands behind the quality of our work. If parts don't meet specifications...
What is your standard infill rate?
ποΈ What is your standard infill rate? Unless specified otherwise, we print with a 15% infill rate. This rate provides a...
What material is best for my project?
π§ Material Selection for Your Project Our materials selection is designed to meet diverse project requirements: β’ Engin...
What material will give me the smoothest finish?
β¨ Achieving the Smoothest Finish Standard Resin is ideal for achieving a smooth, professional finish. It offers multiple...
What materials can you print in?
π§ͺ Available Materials Our printing capabilities cover a diverse selection of materials tailored for various application...
What orders are eligible for Rush Production?
β‘ Rush Production Eligibility Rush Production is available for most materials and part types. The main constraint is whe...
What packaging do you use for shipments?
π¦ Protective Packaging Solutions Makelab uses protective packaging tailored to your part's size, material, and fragilit...
What payment methods do you accept?
π³ Payment Methods Available Makelab accepts multiple payment methods for your convenience: π₯οΈ Online Orders (Via Websi...
What payment methods do you accept?
π³ Accepted Payment Methods Makelab accepts standard payment methods including major credit cards, ACH, and invoicing fo...
What QC checks do you perform during the 3D printing process?
β
Quality Control Process Makelab follows defined QC steps to ensure parts meet professional standards. π Our QC Checks...
What quality checks do you perform?
β
Comprehensive Quality Checks Makelab performs multiple quality control (QC) checks throughout production to ensure you...
What resolution can I expect from your 3D printing processes?
π 3D Printing Resolution Capabilities Resolution depends on the process selected, but all of Makelab's systems are prof...
What shipping options are available?
π¦ Shipping Options Available We offer multiple shipping options to meet your timeline and budget needs: β’ Local Pickup:...
What should I do if my part arrives damaged?
π What should I do if my part arrives damaged? If your parts arrive damaged during shipping, take immediate action to d...
What should I know before designing a 3D CAD file for 3D printing?
π― What should I know before designing a 3D CAD file for 3D printing? Before designing a 3D CAD file for 3D printing, it...
What tolerances can I expect from Makelabβs 3D printing processes?
π What tolerances can I expect from Makelab's 3D printing processes? Typical tolerances depend on the process used, but...
What tolerances can you achieve?
π What tolerances can you achieve? Makelab's dimensional accuracy varies by technology and part geometry: π¨οΈ FDM (Fuse...
What type of files do you accept?
π What type of files do you accept? Our Instant Quote(makelab.com/quote) system accepts STL and OBJ files β these forma...
What types of files can I send over or submit?
π What types of files can I send over or submit? For 3D printing, the .STL format is the standard, similar to how PDFs ...
What's included in your 3D Design & Scanning services?
π¨ What's included in your 3D Design & Scanning services? Our 3D Design & Scanning services are tailored for engineering...
What's the difference between FDM and SLA printing?
π§ What's the difference between FDM and SLA printing? FDM (Fused Deposition Modeling) builds parts by extruding thermop...
What's the difference between PLA, ABS, PETG, and Nylon?
π§ͺ What's the difference between PLA, ABS, PETG, and Nylon? Each material has different properties suited for specific a...
What's your maximum print size?
π What's your maximum print size? Makelab's maximum print size varies by technology: π¨οΈ FDM (Fused Deposition Modeling...
When can I expect my order to dispatch?
β° When can I expect my order to dispatch? Your dispatch date is determined by the lead time option you select at checkou...
Where can I leave a review?
β Where can I leave a review? Reviews help other clients understand what it's like to work with Makelab. You can leave a...
Where can I see examples of your work?
π¨ Where can I see examples of your work? π Website For indepth examples, including case studies and service overviews,...
Where can you ship orders to?
π Where can you ship orders to? We handle both domestic and international shipping with ease. Whether you're in the U.S...
Where do I find my dispatch date?
π
Where do I find my dispatch date? Your dispatch date is listed in the order confirmation email you receive after plac...
Where do I pick up my order?
π Where do I pick up my order? π’ Brooklyn Location Address: 325 Gold St 703, Brooklyn, NY 11201 Hours: Monday Friday, ...
Which materials are UV-resistant and weather-resistant?
βοΈ Which materials are UVresistant and weatherresistant? For outdoor applications or parts exposed to sunlight and weath...
Why are there marks where supports were removed?
π§ Why are there marks where supports were removed? Support marks are normal surface imperfections where support structu...
Why can't I get a refund with my "At Risk" print?
β οΈ Why can't I get a refund with my "At Risk" print? At Risk orders are approved by you with full knowledge that the fil...
Why does changing material affect the price so much?
Why Material Affects Price Material choice significantly impacts pricing because different materials have vastly differe...
Why does my 3D CAD File need support? What is it?
ποΈ What is Support Material? Support material is added to a 3D print when a feature extends with an overhang greater th...
Why is 3D printing so expensive?
Why Is 3D Printing So Expensive? Understanding the True Cost 3D printing might seem expensive compared to massproduced p...
Why is my quote so high?
πΈ Quote Factors Your quote reflects a few core factors: the part's actual volume (in cmΒ³), selected material, and the l...
Why was my file flagged as unprintable?
π« Why Files Get Flagged Files get flagged as unprintable when our engineering team identifies issues that prevent succe...
Will you post my project on your social media?
π Privacy First We respect your privacy and never share project photos without asking first. πΈ Sharing Process If we'd...
Would my 3D prints last outdoors?
π¦οΈ Outdoor Durability Challenges Most standard 3D printing materials are not designed for outdoor durability. Exposure ...
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