How to Choose a 3D Printing Service — What to Look For
1. Technology Range
Look for a service that offers multiple technologies (FDM, SLA, Industrial SLA, MJF, FGF). A one-technology shop will recommend what they have, not what’s best for your part.
Makelab offers: FDM, SLA, Industrial SLA, MJF, and FGF — covering prototyping through production.
2. Lead Time
Can they meet your timeline? Check for:
Multiple lead time options (Next Day through Extended)
On-time delivery track record
Makelab’s on-time rate: 97%
3. Material Selection
More materials = more options for your project. Ask about engineering-grade materials, not just basic PLA.
4. Quality Assurance
How do they inspect parts? Do they have quality standards? What’s their reprint policy if something goes wrong?
Makelab: Every part is inspected. Reprints at no cost for manufacturing defects.
5. Design Support
Can they help if your file isn’t perfect? Do they offer design services?
Makelab: Free file checks, basic file repairs, and full design services available.
6. Communication
How responsive are they? Do you get order updates? Can you talk to a real person?
Makelab: Email updates at every stage. Chat support via Jarvis. Phone and email support during business hours.
7. Location & Shipping
Domestic manufacturing means faster delivery and easier communication. International services may be cheaper but add shipping time and customs complexity.
Makelab: Based in Brooklyn, NY. All manufacturing done in the USA. Local pickup available.
8. Pricing Transparency
Can you get a price before committing? Are there hidden fees?
Makelab: Instant quotes at makelab.com/quote. No hidden fees. Price includes standard post-processing.
9. Red Flags
No phone number or physical address
Can’t explain their quality process
Only offer one material or technology
No clear refund or reprint policy
Prices significantly below market rate (corners are being cut somewhere)