What if my parts are completely rejected? ❌

1. When Parts Get Rejected

If your parts are completely rejected during our manufacturability review, your order will be put on hold and you'll be notified immediately through your Makelab account.

This usually happens if the file is unprintable due to issues like:

• Non-manifold geometry

• Extreme thin walls

• Unsupported features

• Missing details

2. Your Options

At that point, you'll have the option to:

• Submit a revised file

• Switch materials or print method

• Request design support (quoted separately)

• Cancel the order if no path forward exists

3. Our Process Promise

We never proceed with production until the issue is resolved and you've approved next steps. You won't be charged until your file is cleared for print.