What is "At Risk"?

Important Notes About "At Risk" Orders:

• Non-Refundable: These orders are final once approved and cannot be refunded.

• Quality is not guaranteed: Because of risky files or expedited timelines, we are limited in options for quality assurance. Quality for At Risk orders are not guaranteed.

• May Exhibit Variances: Artifacts such as support scarring, layer shifts, or reduced detail may occur.

For further details, see our Terms & Conditions

What Are Support Structures, Raft Structures, and Support Scarring?

1. Support Structures:

2. Raft Structures:

3. Support Scarring:

How to Remove Support & Raft Structures:

• FDM Parts: Gently pull supports away with hands or tools.

• SLA Parts: Use flush cutters to carefully snip supports, being cautious with delicate features.

Removing Support Scarring (SLA Parts):

• Use sandpaper (start with ~150 grit) and gloves. Gradually sand surfaces, wiping away dust for a smooth finish.

Learn more on our website:

• Shipping & Delivery — transit times, carriers, local pickup

• Our Process — from file upload to delivery

• Talk to Us — questions about your order