What is "At Risk"? ⚠️

1. Important Notes About "At Risk" Orders

• Non-Refundable: These orders are final once approved and cannot be refunded

• Quality is not guaranteed: Because of risky files or expedited timelines, we are limited in options for quality assurance. Quality for At Risk orders are not guaranteed

• May Exhibit Variances: Artifacts such as support scarring, layer shifts, or reduced detail may occur

For further details, see our Terms & Conditions

2. What Are Support Structures, Raft Structures, and Support Scarring?

1. Support Structures: 🪜 Temporary structures printed to support overhanging features during the printing process.

1. Raft Structures: 🛏️ Base layers printed beneath your part to improve bed adhesion and prevent warping.

1. Support Scarring: ⚡ Surface marks or rough areas left behind where support structures were attached to your part.

3. How to Remove Support & Raft Structures

FDM Parts: 🔧 Gently pull supports away with hands or tools.

SLA Parts: ✂️ Use flush cutters to carefully snip supports, being cautious with delicate features.

4. Removing Support Scarring (SLA Parts)

Use sandpaper (start with ~150 grit) and gloves. Gradually sand surfaces, wiping away dust for a smooth finish.