Our order statuses are designed to keep you in the loop as your project moves through production. You can view your current order status at any time by logging into your Order Dashboard. Here's what each status means:
New
On Hold
Acknowledged Risk
Confirmed
Confirmed – Acknowledged Risk
Updated Dispatch Date
Dispatch
Canceled
These statuses are always up to date on your dashboard. If anything is unclear, don’t hesitate to reach out.
Learn more on our website:
Shipping & Delivery — transit times, carriers, local pickup
Our Process — from file upload to delivery
Talk to Us — questions about your order