Makelab Help Center

What packaging do you use for shipments?

Last updated: 2026-04-09

Makelab uses protective packaging tailored to your part's size, material, and fragility to ensure safe delivery.

Standard Packaging:Small Parts

Medium to Large Parts

Delicate or High-Detail Parts

Large Industrial SLA Parts

Sustainable Packaging:

We use recyclable materials whenever possible and right-size boxes to minimize waste and shipping costs.

Special Packaging Requests:

If your parts require specific packaging (e.g., ESD protection, custom branding, individual bagging), mention this in your order notes or intake form. Additional fees may apply for custom packaging.

Damaged in Transit?

If your parts arrive damaged due to shipping, take photos immediately and submit a support ticket. We'll work with the carrier to file a claim and arrange a replacement.

👉 For special packaging needs, note this in your intake form.

🔗 Submit Intake Form

🆘 Submit a Support Ticket


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Makelab is a professional 3D printing service in Brooklyn, NYC offering on-demand FDM, SLA, Industrial SLA, MJF, and FGF 3D printing. We serve designers, engineers, and businesses with custom 3D printing services — from rapid prototyping to production parts. Get an instant quote or chat with our team.