Makelab Help Center

I've never used a 3D printing service — where do I start?

Last updated: 2026-03-25

I’ve Never Used a 3D Printing Service — Where Do I Start?

1. Welcome! Here’s Your Step-by-Step Guide

2. Step 1: Prepare Your File

You’ll need a 3D model file. Common formats: STL, OBJ, 3MF, STEP.

Don’t have a 3D file? No problem. You can hire our design team, use free software like TinkerCAD, or download files from sites like Thingiverse.

3. Step 2: Get a Quote

Visit makelab.com/quote and upload your file. Choose a material, pick your quantity, and see your price instantly.

4. Step 3: Place Your Order

Review your quote, select your lead time (Next Day: 1 day, Next Day: 1 day, Rush: 2 days, Standard: 3 days, No Rush: 5 days, Extended: 7 days, Extended: 7 days), checkout, and we’ll start production.

5. Step 4: Receive Your Parts

Your parts will be ready on the dispatch date based on your selected lead time. Shipping time is additional. Local pickup available from Brooklyn, NY.

6. Common First-Timer Questions

What material should I pick? Start with PLA (most affordable) or PETG (stronger, more durable).

What if my file has problems? We check every file before printing and can often fix issues.

Can I order just one? Yes! No minimum order required.

Need help? Chat with Jarvis or submit an intake form.

Still have questions?

Chat with Jarvis