If your order was placed after 3:30 pm or on a non-business day, our team will review it and send an order confirmation on the next business day. Otherwise, if you haven't received your confirmation, try these steps:
- Check your spam or junk folder — confirmation emails sometimes get filtered there.
- Confirm the email address you used at checkout — a small typo can send the confirmation to the wrong inbox.
- Allow a few minutes for delivery — confirmations are usually sent right away, but they can occasionally take a little time to arrive.
- Still nothing? Submit a support ticket through the Jarvis chatbot on this page and we'll resend your confirmation.