Makelab Help Center

Can you ship directly to my client?

Last updated: 2026-10-12

Yes — Makelab can blind-ship directly to your client.

We remove branding and include neutral packaging upon request.

👉 To request blind shipping, submit a support ticket with your order number.


🔗 Submit a support ticket through the Jarvis chatbot

Can you blind ship my order? It is going to someone else.

If you need us to ship parts directly to your clients without any Makelab branding, invoices, or paperwork, just let us know! We're happy to accommodate your needs with blind shipping.

To request this, please submit a support ticket through the Jarvis chatbot. If you've already placed the order, submit a support ticket through the Jarvis chatbot and we'll ensure your request is noted and followed.

Can you ship without branded packaging?

Yes, we can accommodate blind shipping with no Makelab branding, invoices, or paperwork included in the shipment—ideal for when you're sending parts directly to clients or end users.

To request blind shipping, contact us via Intake Form or by submitting a support ticket through the Jarvis chatbot before your order is dispatched. We’ll confirm the request and ensure your order is packed accordingly.

Please note: This request must be made manually—we do not monitor the Notes field for blind shipping instructions.

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Makelab is a professional 3D printing service in Brooklyn, NYC offering on-demand FDM, SLA, Industrial SLA, MJF, and FGF 3D printing. We serve designers, engineers, and businesses with custom 3D printing services — from rapid prototyping to production parts. Get an instant quote or chat with our team.