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What is "At Risk"?

“At Risk” indicates that the quality or success of the print may be compromised, but the client has approved proceeding with Best Efforts.

"At Risk" Prints:

  • Prints marked "At Risk" face potential quality challenges due to file design, material choice, print duration, or printer limitations.
  • Clients are informed of these risks and have confirmed their agreement to proceed.
  • Non-Refundable: Orders marked "At Risk" are non-refundable and may have supports left on.
  • SLA Rush Orders & Next-Day Orders: These are considered "At Risk."

For further details, see our Terms & Conditions.


What Are Support Structures, Raft Structures, and Support Scarring?

  1. Support Structures:

    • Added to support overhangs or bridges during printing. Removed post-printing.
  2. Raft Structures:

    • Thin, horizontal layers that support the main structure. Easily removed with tools.
  3. Support Scarring:

    • Marks left from support removal, especially common with SLA prints, and can be smoothed through sanding.

How to Remove Support & Raft Structures:

  • FDM Parts: Gently pull supports away with hands or tools.
  • SLA Parts: Use flush cutters to carefully snip supports, being cautious with delicate features.

Removing Support Scarring (SLA Parts):

  • Use sandpaper (start with ~150 grit) and gloves. Gradually sand surfaces, wiping away dust for a smooth finish.