Where do I pick up my order?

You can pick up your order at either our Brooklyn or San Francisco locations. Pickup is available between 10:00 am and 5:00 pm, Monday through Friday.

Brooklyn Location

  • Address: 325 Gold St, Brooklyn, NY 11201

  • Pickup Instructions:

    1. Arrival: Buzz our office upon arrival, and we’ll grant access.
    2. Elevator: Take the elevator up to our floor.
    3. Doorbell: Ring the doorbell, and a team member will assist in locating your order.
  • Transportation Options:

    • Train: A, C, G, F, 1, 2, 3, 4, 5, R, N, and Q trains.
    • Bus: B54, B62, and B38 buses.
    • Car: Near Manhattan and Brooklyn Bridges.

San Francisco Location

  • Address: Please refer to your Order Confirmation email for the exact address in San Francisco.
  • Pickup Instructions:
    1. Notify Us: Upon arrival, buzz our lab, and a team member will meet you at the entrance.
    2. Pickup Assistance: We’ll assist in locating your order and ensuring a smooth pickup experience.

For more details, contact us directly or check your Order Confirmation email for location-specific instructions.