Where do I pick up my order?

Brooklyn Location

• Address: 325 Gold St, Brooklyn, NY 11201

• Hours: Monday - Friday, 10:00am - 5:00pm EST

• Pickup Instructions:

  1. Arrival: Buzz our office upon arrival, and we’ll grant access.
  2. Elevator: Take the elevator up to Floor 7, walk through the hallway to 703 and you will see signs for Makelab.
  3. Doorbell: Ring the doorbell, and a team member will assist in locating your order.

• Transportation Options:

  • Train: A, C, G, F, 1, 2, 3, 4, 5, R, N, and Q trains.
  • Bus: B54, B62, and B38 buses.
  • Car: Near Manhattan and Brooklyn Bridges.

San Francisco Location

• Address: 2940 16th St, Unit 314, San Francisco, CA 94103
• Hours: Monday - Friday, 10:00am - 3:00pm PST
• Pickup Instructions:
  1. Notify Us: Upon arrival, call (415) 952-9655 to be let in
  2. Elevator: Take the elevator to Floor 3, then make a right out of the elevator, walk down the long hallway until you see another hallway. Go through the double doors.
  3. Doorbell: Ring the doorbell, and a team member will assist in locating your order.

For more details, contact us directly or check your Order Confirmation email for location-specific instructions.