We partner with a local delivery service, and it works similarly to Uber Eats.
After dispatching your order as normal, we will schedule a pickup/delivery with our delivery partner. They will be in direct contact with us, as well as you.
We will use the delivery address on your order ticket and will require a signature. We will make sure to schedule deliveries during business hours, but please be attentive to communications.
If an order is unable to be delivered, it will be returned to Makelab and default to "Contactless Pickup" as the delivery method. It is up to you to reach out and reschedule a delivery or pick it up.
If you need to change the delivery address, please make sure to do so before we dispatch your order. We cannot guarantee last minute changes after your order has been dispatched.