1. Help Center
  2. Issues & Complaints

I never received my order confirmation.

If you haven’t received your order confirmation, follow these steps to troubleshoot the issue.

  1. Business Hours:

    • If your order was placed after 5:00 pm or on a non-business day, our team will review it and send an order confirmation on the next business day.
  2. Spam Folder:

    • Check your Spam or Promotions folder for any missed emails from us.
  3. Contact Us:

    • If you’ve checked the above and still haven’t received a confirmation, please contact our team for assistance. We’ll make sure to get your order confirmation to you promptly.