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  3. Acknoweldged Risk - 3D Print it Anyway

What is "Acknowledged Risk"?

"Acknowledged Risk" means that due to part geometry, material limitations, file design, or tight turnaround, a print may not meet our standard quality expectations. The client has reviewed and approved proceeding.

Important Notes About "Acknowledged Risk" Orders:

  • Non-Refundable: These orders are final once approved and cannot be refunded.

  • Supports Are Left On by Default: Post-processing is limited; parts are typically delivered with supports intact.

  • May Exhibit Variances: Artifacts such as support scarring, layer shifts, or reduced detail may occur.

  • Applies to SLA Rush & Next-Day Orders: All expedited SLA prints are considered "Acknowledged Risk" due to limited prep and curing time.

For further details, see our Terms & Conditions.


What Are Support Structures, Raft Structures, and Support Scarring?

  1. Support Structures:

    • Added to support overhangs or bridges during printing. Removed post-printing.
  2. Raft Structures:

    • Thin, horizontal layers that support the main structure. Easily removed with tools.
  3. Support Scarring:

    • Marks left from support removal, especially common with SLA prints, and can be smoothed through sanding.

How to Remove Support & Raft Structures:

  • FDM Parts: Gently pull supports away with hands or tools.
  • SLA Parts: Use flush cutters to carefully snip supports, being cautious with delicate features.

Removing Support Scarring (SLA Parts):

  • Use sandpaper (start with ~150 grit) and gloves. Gradually sand surfaces, wiping away dust for a smooth finish.