"Acknowledged Risk" means that due to part geometry, material limitations, file design, or tight turnaround, a print may not meet our standard quality expectations. The client has reviewed and approved proceeding.
Important Notes About "Acknowledged Risk" Orders:
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Non-Refundable: These orders are final once approved and cannot be refunded.
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Supports Are Left On by Default: Post-processing is limited; parts are typically delivered with supports intact.
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May Exhibit Variances: Artifacts such as support scarring, layer shifts, or reduced detail may occur.
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Applies to SLA Rush & Next-Day Orders: All expedited SLA prints are considered "Acknowledged Risk" due to limited prep and curing time.
For further details, see our Terms & Conditions.
What Are Support Structures, Raft Structures, and Support Scarring?
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Support Structures:
- Added to support overhangs or bridges during printing. Removed post-printing.
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Raft Structures:
- Thin, horizontal layers that support the main structure. Easily removed with tools.
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Support Scarring:
- Marks left from support removal, especially common with SLA prints, and can be smoothed through sanding.
How to Remove Support & Raft Structures:
- FDM Parts: Gently pull supports away with hands or tools.
- SLA Parts: Use flush cutters to carefully snip supports, being cautious with delicate features.
Removing Support Scarring (SLA Parts):
- Use sandpaper (start with ~150 grit) and gloves. Gradually sand surfaces, wiping away dust for a smooth finish.